Privacy policy
This Privacy Policy applies to the personal data provided to Habitat for Humanity Canada when you make a donation, register for an event, sign up for a newsletter, visit our website, or otherwise provide us with information via the Habitat for Humanity Canada website located at www.habitat.ca or any other domain names owned or controlled by Habitat for Humanity Canada. It also applies to personally identifiable data you may provide to Habitat for Humanity Canada via telephone, email, regular mail, social media, texting, mobile applications, at a special event, in response to a solicitation, or face-to-face.
HABITAT FOR HUMANITY CANADA (“Habitat”) is dedicated to protecting your privacy and maintaining the trust that you have placed in us. As such, our privacy policy (the “Privacy Policy”) incorporates the standards set out in applicable federal and provincial privacy legislation across Canada. For more information about the privacy practices of our affiliates, please contact our affiliates directly.
1. Collection and Use of Personal Information
Habitat generally collects personal information as necessary to administer our programs and services, including as described below, in accordance with applicable law.
1.1 We may collect banking and credit card information to receive and process donations. In addition, we may collect contact information to acknowledge donations and issue tax receipts. We deeply appreciate your financial support.
1.2 We may collect family and neighbourhood statistics to raise awareness of and increase potential for fundraising and new family applicants.
1.3 We may collect your name, mailing address and email address in order to issue tax receipts, to send you newsletters for which you have signed up, and to inform you of and to request support for our future endeavours because you have demonstrated an interest in supporting Habitat’s mission.
1.4 We may collect and use personal information in other circumstances with your consent or as permitted or required by law.
2. Disclosure of Personal Information
Habitat may disclose or transfer personal information as necessary in order to administer its programs and services, including as described below, in accordance with applicable law.
2.1 We may transfer personal information to our service providers who need access to personal information to carry out their work for us, including donation processing, communicating, data hosting, data processing and information technology, and other similar purposes. We use contractual or other means to require service providers to provide a level of security comparable to that provided under this Privacy Policy. Some of our service providers are located outside of Canada, including in the United States of America. If you would like to access information about our practices with respect to service providers outside of Canada or have questions regarding the transfer of personal information outside of Canada, please contact our Chief Privacy Compliance Officer as described in Part 7.
2.2 We may use and disclose personal information in connection with the proposed or actual financing, securitization, insuring, sale, assignment or other disposal of all or part of our organization or assets, for the purposes of evaluating and/or performing the proposed transaction. Assignees or successors of Habitat, our organization, or assets may use and disclose your personal information for similar purposes as those described in this Privacy Policy.
2.3 We may disclose personal information as necessary to meet legal, regulatory, insurance, audit and security requirements, or otherwise with your consent or as permitted or required by law.
2.4 2.4. We may share your personal information, such as your name, contact information and information about your past donations or other interactions, with our affiliates so that they can contact you to inform you of upcoming events in your area, or to request your support. If you would prefer that we not share your personal information with our affiliates, please contact us as described below in Part 7.
3. Obtaining Consent
Habitat is committed to obtaining your consent for the collection of your personal information and the subsequent use or disclosure of this information, unless otherwise permitted or required by law.
3.1. In obtaining consent, we make a reasonable effort to ensure that you are advised, in a manner that can be reasonably understood, of the purposes for which the information will be used, including by explaining our personal information handling practices in this Privacy Policy.
3.2. Consent can be obtained in many ways. Consent can be express or implied. You may provide your consent in some circumstances where notice has been provided to you about our intentions with respect to your personal information and you have not withdrawn your consent for an identified purpose, such as by using an “opt out” option provided, if any. In determining the appropriate form of consent, we will take into account the sensitivity of the personal information and the reasonable expectations of individuals with whom we deal with.3.3. Generally, by providing us with personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes described in this Privacy Policy or otherwise at the time of collection. By providing us with personal information about another individual, you represent that you have consent from that person to provide his or her personal information to us.
3.4. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Chief Privacy Compliance Officer as described in Part 7. Please note that the withdrawal of your consent may impact our ability to serve you and to maintain our relationship.
3.5. In certain circumstances personal information can be collected, used or disclosed without your knowledge and consent (for example, to comply with a court order, local or federal regulations, or legally permitted inquiry by a government agency or to collect a debt owed to us). We may also collect, use and disclose information without your consent if it is reasonable for the purposes of establishing, managing or terminating an employment or volunteer relationship.
3.6. We may rely on third parties to obtain your consent for our collection, use and disclosure of personal information when we cannot seek consent directly from you. An example of such third- party reliance includes, but is not limited to, vendor agencies that acquire new supporters on Habitat’s behalf via door-to-door, mall, street or telephone fundraising.
4. Protection of Personal Information
4.1. We take reasonable steps to protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, regardless of the format in which it is held, including: (i) physical security measures, such as locked filing cabinets and restricted access to areas where personal information is stored; (ii) organizational security measures, such as employee training, security clearances and limiting access to a “need-to-know” basis; and (iii) technological security measures, such as passwords and encryption, to prevent unauthorized access to personal information stored on computer systems. Despite these measures, since no system or security measure is completely secure, it is possible that personal information may be lost, stolen or accessed without authorization.
4.2. Personnel who require access to personal information will have access for the purposes described in this Privacy Policy, which may include personnel in our [please list relevant departments]. We have internal policies and procedures designed to ensure compliance with this Privacy Policy and applicable laws, including policies and procedures relating to record retention, complaints handling, and the appropriate handling of personal information by personnel.4.3. When disposing of or destroying personal information which is no longer needed, we ensure that appropriate measures are taken regarding the disposal or destruction so as to prevent unauthorized parties from gaining access to the personal information.
5. Retention of Personal Information
5.1 Habitat is committed to retaining your personal information as long as necessary for the fulfillment of the purposes outlined above, to satisfy legal or regulatory requirements or for the fulfillment of legitimate business purposes.
6. Your Rights
6.1. Habitat may establish and maintain a file of your personal information for the purposes described above, which will be accessible at the address listed below in Part 7. Upon receipt of a written request, Habitat will inform you of the existence, use and disclosure of your personal information and will give you access to that information, subject to applicable legal restrictions. You will also be able to challenge the accuracy and completeness of the information and have it amended as appropriate. Before responding to your written request, we may require you to provide sufficient information to permit us to verify your identity . Please forward your request in writing to our Chief Privacy Compliance Officer at the address set out below in Part 7.
7. Questions and Contact Information
7.1. You may direct any questions or complaints concerning Habitat’s handling of personal information to our Chief Privacy Compliance Officer at:ATTENTION: Chief Privacy Compliance Officer HABITAT FOR HUMANITY CANADA
(Privacy Office)
100 Yonge Street, 10th Floor, Suite 1002 Toronto, ON M5C 2W1
Or by e-mail at: privacy@habitat.ca
8. Internet Usage
8.1. When you visit Habitat’s website at www.habitat.ca to obtain information about us, to research our products and services, or to use our online tools, please rest assured that we do not collect identifying information about you unless you specifically provide it. The only information we collect is non- identifying information (such as the ISP, the type of Internet browser used, the referring web site, the pages requested and the date and time of those requests), which we use to create aggregate data in order to determine the level of interest in the information provided on the website and to improve the content of the website.
8.2. We collect this non-identifying information described above through the use of cookies and server log files, including IP addresses. Our website does not link IP addresses to any personally identifiableinformation. Cookies identify which areas of our website you have visited or customized and make these pages readily accessible the next time you visit. If you do not want non-identifying information collected through the use of cookies, you can disable it by changing the setting of your Internet browser.
8.3. We may provide links to other websites managed by third parties or permit third parties to offer user subscriptions and registration-based services through their websites. As we cannot control or be responsible for the actions or policies of such third parties, you should check the applicable privacy policy of such third parties when visiting their websites or when providing any personal information to them. Please also note that we cannot control or prevent the use of cookies or any information obtained through cookies by such third parties.
8.4. Finally, please be advised that information voluntarily disclosed online in discussion areas and other public areas of our website or on Habitat-sponsored pages on social media sites can be collected, used and disclosed by third parties. Any submissions made to discussion areas or other public areas on our website or on Habitat-sponsored pages on social media sites are done at the user’s risk and with the understanding that such information may be accessible to third parties. We cannot control and will not be liable for any damages that may arise from such user activity.
9. Changes to Privacy Policy
9.1. Habitat reserves the right to modify this Privacy Policy at our sole discretion. In particular, the Chief Privacy Compliance Officer may periodically review and modify this Privacy Policy in response to developments and changes in privacy law. If we intend to use or disclose personal information for purposes materially different than those described in this Privacy Policy, we will make reasonable efforts to notify affected individuals, if necessary, including by revising this Privacy Policy. Any modifications shall be effective immediately upon its publication by any means, including posting on this website. You agree to regularly review our Privacy Policy posted at this website, be aware of any modifications and be bound by the same.